Infinity Chain

No Return / No Exchange

We do not accept returns or exchanges for any reason other than damaged products.

Return Only For Damaged Product

If you receive a damaged item, you may request a return subject to the conditions below.

Parcel Opening Video is Mandatory

You must record a video while opening the parcel — from start to end, without any cuts or pauses.

No Video = No Complaint Accepted

Damage claims without a valid uncut parcel opening video will not be accepted under any circumstances.